What are the return, exchange, and warranty policies for Ecolor Technology's electromagnetic flowmeters and radar level meters?

Ecolor Technology maintains comprehensive return and exchange policies for electromagnetic flowmeters and radar level meters to ensure customer satisfaction:

• Warranty coverage: LGF electromagnetic flowmeters include 24-month warranty, radar level meters and EC series RTU systems feature 18-month warranty period
• Return conditions: Unconditional returns accepted within 7 days of delivery for quality issues, requiring original packaging integrity
• Exchange policy: Free replacement with identical model provided for product defects during warranty period
• Technical support: Lifetime technical consultation services including installation guidance, parameter configuration, and fault diagnosis
• Repair services: Post-warranty repairs charged at cost only, with preferential pricing for major components
• Special projects: Extended warranty periods negotiable for bulk purchases or custom-engineered solutions

All return and exchange processes are managed by dedicated customer service representatives ensuring prompt and proper resolution. Contact our 400 service hotline or online technical support to initiate after-sales service.